Enterprise Application Services

.NET Bespoke Development

Customised Solutions Aligned with Business Objectives
Robust and High Performance Applications
Seamless Integration and Superior User Experience

Low Code Development

Rapid Development and Integration at Reduced Costs
Enhanced Business Agility and Scalability
Quality Delivery with Effective Change Management

Systems Integration

Enhanced System Efficiency and Reduced Overheads
Robust Integration Platforms with Reusable APIs
Facilitating Digital Transformation and Real-Time Data Access

CRM and Case Management

Improved Business Outcomes through Enhanced Customer Engagement
Streamlined Case Management Processes
Expertise as a Microsoft Solutions Certified Partner

OpenSky Managed Services

Comprehensive Management and Security of Digital Assets
Staying Ahead with Latest Technologies and Knowledge Transfer
Adherence to Industry Best Practices and Secure Operations

Customised Solutions Aligned with Business Objectives

We specialise in building tailored application portfolios that align perfectly with your specific business needs, eliminating any waste or redundant features. This approach ensures that every aspect of the developed software contributes directly to your organisational goals. For a CTO or CIO, this means having applications that are not only functional but also strategic tools that drive business objectives forward, ensuring optimal resource utilisation and return on investment.

Robust and High-Performance Applications

Leveraging the Cloud Native .NET Core platform, we develop applications that are resilient, secure, and perform with exceptional speed. In today's fast-paced and security-conscious business environment, this is crucial. Our applications are designed to withstand complex processes and high-demand scenarios, ensuring continuous, reliable performance. For IT leaders, this translates to peace of mind, knowing that their critical systems are built on a robust and scalable foundation that can handle the dynamic demands of a large enterprise.

Seamless Integration and Superior User Experience

Our multidisciplinary team of designers and engineers focuses on creating bespoke software that is not only seamlessly connected across your IT ecosystem but also provides a superior user experience. We understand that the value of software lies in its adoption and usability. Therefore, we ensure that our solutions are user-centric, fostering higher engagement and productivity. For a CTO or CIO, this means deploying solutions that are readily embraced by the workforce, thereby maximising the effectiveness of the technology investment.

Low Code Development

Solving business challenges and integrating your business at Low Cost.

Utilising the low code Microsoft Power Platform, we integrate interconnected technologies to speed automation, optimise delivery and improve repeatability and scalability while ensuring resiliency. Our developers can quickly build, configure and test applications by leveraging pre-built connectors, data integrations and automation capabilities. Our implementation model delivers with quality, utilising change management to ensure outcomes.

Rapid Development and Integration at Reduced Costs

By utilising the low code capabilities of the Microsoft Power Platform, we enable rapid development, configuration, and testing of applications. This approach significantly reduces development time and cost, as it leverages pre-built connectors and data integrations. For CTOs and CIOs, this means being able to swiftly respond to business needs and integrate new technologies without the heavy investment typically associated with traditional software development.

Enhanced Business Agility and Scalability

Our service is designed to not only speed up the automation process but also optimise delivery to improve the repeatability and scalability of your applications. This aspect is crucial in today’s fast-evolving business environment. It allows your organisation to scale up or down based on demand, ensuring that your IT infrastructure can adapt to changing business requirements with ease. For IT leaders, this translates into greater business agility and a more resilient technological framework.

Systems Integration

Protect existing systems investment while reducing manual overhead and data silos by integrating keys systems.

OpenSky builds, implements and runs enterprise integration platforms that include built-in, reusable, standard APIs for most industry and enterprise applications. Providing best practice integrations and those built for your custom applications. This approach delivers cost and complexity reductions while enabling digital transformation programs, improving speed to market, enabling real-time access to data connecting edge and IoT devices, and ensuring data quality, security, and compliance.

Enhanced System Efficiency and Reduced Overheads

Our service focuses on reducing manual overhead and dismantling data silos by effectively integrating key systems. This leads to a more efficient and cohesive IT environment, where data flows seamlessly across various platforms. For CTOs and CIOs, this means enhanced operational efficiency, with reduced time and resources spent on manual data handling and system management, allowing more focus on strategic initiatives.

Robust Integration Platforms with Reusable APIs

OpenSky develops and manages enterprise integration platforms equipped with built-in, reusable, standard APIs suitable for a wide range of industry and enterprise applications. This approach not only ensures best practice integrations but also facilitates custom integrations tailored to your specific business needs. For IT leaders, this translates into a versatile and adaptable IT ecosystem, capable of integrating new technologies quickly and efficiently, while maintaining the integrity of existing systems.

Facilitating Digital Transformation and Real-Time Data Access

Our systems integration strategy is integral to enabling digital transformation initiatives. By improving the speed to market, enabling real-time data access, and connecting edge and IoT devices, we help transform your IT infrastructure into a dynamic, data-driven environment. Additionally, our focus on data quality, security, and compliance ensures that these advancements are achieved without compromising on critical IT governance aspects. For a CTO or CIO, this means having a robust foundation that not only supports current operations but is also ready for future technological advancements.

CRM and Case Management

Achieve better business outcomes through Microsoft Dynamic 365 CRM capabilities for Case Management and customer engagement.

Enhance the speed and efficiency of case management processes through automated rules to assign tasks and manage workflows. Deploy digital processes rapidly with Dynamics CRM’s native capabilities for case and service request management and customer relationship management.

OpenSky is a Microsoft Solutions Certified Partner with Solution Partner Specialisation for Data & AI and Digital & App Innovation. We have deployed the Microsoft Dynamics 365 CE platform for some of Ireland’s largest enterprises and leading public sector agencies managing regulatory processes and citizen engagement.

Improved Business Outcomes through Enhanced Customer Engagement

Utilising the robust capabilities of Microsoft Dynamics 365 CRM, our service is designed to significantly improve customer engagement and case management. This enhancement leads to better business outcomes, as it allows for more personalised and effective interactions with customers. For CTOs and CIOs, this means elevating the quality of customer service and engagement, which is crucial in building and maintaining strong customer relationships in today’s competitive market.

Streamlined Case Management Processes

Our service enhances the speed and efficiency of your case management processes by implementing automated rules for task assignments and workflow management. The ability to deploy digital processes rapidly using Dynamics CRM’s native capabilities ensures that your organisation can respond swiftly and effectively to customer inquiries and service requests. For IT leaders, this translates to a more agile and responsive case management system, enhancing overall operational efficiency and customer satisfaction.

Expertise as a Microsoft Solutions Certified Partner

As a Microsoft Solutions Certified Partner with Specialisation in Data & AI and Digital & App Innovation, OpenSky brings a high level of proficiency and proven success in deploying Microsoft Dynamics 365 CE platforms. Our experience in working with leading public sector agencies in Ireland, managing regulatory processes and citizen engagement, demonstrates our capability to handle complex CRM and case management requirements. For CTOs and CIOs, partnering with an experienced and certified provider like OpenSky means entrusting your CRM and case management needs to a team that not only understands the technology but also has a track record of successful implementations.

We can handle documentation, development, deployment and maintenance of process automation on your behalf and offer services in an outcome-based model. OpenSky manages and supports your Digital Assets in the Cloud ensuring flexible and secure service operations so that: You know your applications and cloud platforms are in the safe hands of our experts who manage critical national services across Europe You have a partner whose core business is to stay up to date on the latest technologies and management technologies passing this knowledge to you to allow you to make informed decisions You are working with a partner who invests in best industry standards, cloud technologies and secure operations.

Information Security Card Handmade from Paper Characters on Blue Background. 3D Render. Business Concept.

Comprehensive Management and Security of Digital Assets

Our service encompasses the full spectrum of managing your digital assets – from documentation, development, and deployment to maintenance of process automation. We ensure that your applications and cloud platforms are not only efficiently managed but also secured to the highest standards. This comprehensive approach is crucial for CTOs and CIOs, as it provides the peace of mind that comes from knowing your critical digital assets are in the safe hands of experts who manage national services across Europe.

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Staying Ahead with Latest Technologies and Knowledge Transfer

As a managed services provider, our core business involves staying abreast of the latest technologies and management methodologies. We pass on this knowledge to our clients, ensuring that you are always equipped with the most current information to make informed decisions. For IT leaders, this means having a partner who not only manages your technology landscape but also keeps you at the forefront of technological advancements, a vital aspect in maintaining a competitive edge.

Adherence to Industry Best Practices and Secure Operations

OpenSky is committed to investing in the best industry standards, cloud technologies, and secure operations. This commitment ensures that our managed services are not just effective but also align with the highest industry standards. For CTOs and CIOs, this translates into a service that is not only reliable and efficient but also consistently compliant with evolving industry regulations and security protocols, ensuring the integrity and resilience of your IT operations.

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TECHNOLOGY

Microsoft Solutions Partner

OpenSky has been a Microsoft technology partner since 2004, delivering solutions to public & private sectors in Ireland, the UK & the US.

The Microsoft stack of enterprise solutions contains a broad range of innovative technologies which serve the needs of complex enterprises and is one of the most powerful ecosystems to accelerate change and transform business operations.